In today s fast paced business environment, companies value professionals who can offer training and learning that will give their employees the all important competitive edge. To succeed, however, trainers need the right tools, strategies, and methods that they can easily assess and then adapt for their organization right now!
The Training Manager s Quick Tip Sourcebook is a comprehensive guide that distills the best thinking and planning from experts in the field of training and development. This handy resource offers you proven solutions to a variety of training challenges, including quick steps for taking the pulse of your training programs, analyzing training costs, and identifying return on investment pitfalls. In addition, the book contains easy to use tools and strategies that tell you how to
Build a solid training business plan
Sell your training plan to management
Conduct a quick and accurate needs assessment
Compute training costs and ROI
Understand and use e learning in the most appropriate way
Translate training into performance improvement
Expand your training department s reach in thoughtful and innovative ways
The Training Manager s Quick Tip Sourcebook includes a special chapter written by organization development specialist Carol McCoy that offers managers of smaller training departments suggestions on how to
Establish credibility
Manage limited resources
Build a reliable and efficient training function
Written in partnership with the Institute of Management and Administration (IOMA), this must have volume draws on ongoing field research from recognized authorities in the fields of human resources and training.

Taal / Language : English

Inhoudsopgave:
List of Tables, Exhibits, and Figures.

Introduction.

Chapter 1. Planning.

Developing Your Vision Statement.

Building Credibility.

A Five Step Business Plan.

What s Your Budget for That?

How to Build a Business Case for e Learning.

How to Develop a Training RFP.

Chapter 2. Diagnosis.

What Methods, When.

A Quick, Consultative Approach to Needs Assessment.

What If the Problem Isn t You?

Taking the "Pulse" of Your Training Programs.

How to Use Research to Avoid "Snake Oil" Training.

Chapter 3. Selling Your Training.

Seven Step Process for Selling Your Training Programs.

Getting Management Off the Bench.

Three Steps to Take Training from the Periphery to Business Partner.

Chapter 4. The True Costs of Training.

Glen Head s Thirteen Steps to Analyzing Student Training Costs.

The Five Most Effective Training Cost Control Strategies.

Chapter 5. Training Return on Investment.

True ROI: Going Beyond Smile Sheets.

A Five Step ROI Process.

Three ROI Pitfalls.

Comparing the ROI of Classroom Versus Online Training.

Measuring the "Soft" Results of Training.

Measuring the ROI of Management Training.

Chapter 6. E Learning.

Three Criteria That Will Tell You When e Learning Will Work.

Five Things to Consider Before You Consider e Learning.

How to Get Support from Your IT Department.

How to Assess the Cost of e Learning.

Use the Distance Learners Bill of Rights to Make Learners "Stick".

Tips to Ensure e Learning Transfer.

What s an LMS, and Do You Need One?

Case Studies of Successful e Learning Initiatives.

Chapter 7. Performance Improvement.

The Five Principles of Successful Human Performance Technology.

Gloria Gery s "TurboTax" Model for Performance Improvement.

Best Practices in Performance Improvement.

Performance Support in Practice.

Chapter 8. Expanding Your Reach.

Training and Knowledge Management.

Should You Join a Training Consortium?

Coaching and Mentoring.

What If You Train People Before You Hire Them?

How to Do Your Training on Someone Else s Dollar.

Chapter 9. Training That Means Business.

New Hire Orientation Your First Shot at Training.

Training as a Recruitment Tool.

Training s Role in Employee Development.

Training s Role in Preventing Employment Litigation.

Diversity Training as a Competitive Strategy.

How to Evaluate Online Safety Training.

Measuring the Effectiveness of Violence Prevention Training.

How to Avoid Discrimination in Training.

Chapter 10. Five Strategies for Running a Small Training Department (Carol P. McCoy).

Establish Credibility and Build Support for Training.

Determine Priority Training Needs and Focus Training on High Impact Areas.

Determine the Best Resource Strategy and Manage Resources Wisely.

Develop the Right Skills to Manage a Small Training Department.

Avoid Common Pitfalls.

Summary.

Glossary.

Index.

About the Authors.

Extra informatie: Gebonden: harde kaft, 296 pagina's Verschenen: januari 2003 Gewicht: 518 gram Formaat: 234 x 192 x 17 mm Jossey Bass

Patterson, Susan C., The Training Manager`s Quick-Tip Sourcebook Prijs van Euro 55.95 voor Euro 52.03   In Winkelwagentje

Levertijd: 5 tot 7 werkdagen

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